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NICE Ltd. (NICE)
Nasdaq · Services · Services-Prepackaged Software
Core research established · 4/4 core data layers currently established
What NICE Ltd. does
Item 4.A History and Development of the Company 1986 - Founding Vision NiCE was founded on September 28, 1986 as Neptune Intelligent Computer Engineering Ltd., with a mission to digitize unstructured data previously captured through analog means, laying the foundation for data and analytics innovation. 1991 - Expansion into Customer Service On October 14, 1991, the Company was renamed NICE-Systems Ltd. and shifted its focus to the Customer Service market, becoming a global leader in Workforce Optimization software for contact centers and adding solutions for Public Safety and Justice sectors. 2000s - Analytics and Compliance Growth As interaction data grew, NiCE launched Interaction Analytics to help organizations mine insights from customer interactions.
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