MANULIFE FINANCIAL CORP (MFC)

What MANULIFE FINANCIAL CORP does

and strategic initiatives depend on a diverse set of third-party relationships—including distributors, independent contractors, outsourcing providers, and suppliers—that deliver essential services and capabilities. While these relationships are critical to our business model, they also introduce risks that may affect profitability, regulatory compliance, and reputation if third parties fail to meet performance expectations, contractual obligations, or legal requirements. We manage third-party risk through a comprehensive framework that governs the full lifecycle of these relationships. This includes due diligence during onboarding, clear contractual arrangements, ongoing performance monitoring, and structured processes for renewal or termination.

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